FAQ

  • We are Nigeria’s No 1 Sock Merchants. We design our owncolorful and stylish products, and then sell them at unbelievable prices. Don't believe it? Read our Testimonials or browse our Media Coverage
  • See our About Us page to hear our story.

Yes you can here. See our N&G Sock Promise to allay your fears

Our Men and Women Socks are One Size (Size 6 to 12). Our Kids Socks come labelled with their respective sizes

Our products come labelled with their respective sock care instructions. Please see further information about our sock care instructions here

Our Socks are generally not thin. We make all of our Socks using combed cotton so that the socks are soft and comfortable yet the quality remains high.

Often. We release a new collection every month. Additionally, we constantly restock past designs that sell out quickly after their original release.  So we'll always have new socks (and old favorites) for you to choose from!

We seem to be quite a popular website for weddings, schools and organizations who are all looking to buy a larger quantity of the same pair of socks. Do we have enough of that design to fill your order? Sometimes yes, sometimes no. To know for sure, we ask that you email us first at info@nicoleandgiovanni.comto find out. If we don't have enough socks in stock, there are times where we'll be able to make a special order for you - just ask nicely (we aim to please!).

Our No-Show socks come Non-Slip Rubber stamps at the achilles and under foot to ensure the socks stay in place all day (maybe nights too. Its up to you)

No. Never. Why?

Well, we've always abhored retailers who mark something up, and then mark it down to a "sale price". We think it’s a ripp off

So we don't do that. No gimmicks. No sales. Our items are the same price all the time.

They’re already a steal. Just read our testimonials if you don't believe us.

We do, however, run special promotions, giveaways and collaborations from time to time but they’re aimed at our existing customers. So if you want to get in on it, buy a pair or more of our socks!

Yes, we have children's socks - and here they are.

Yes, we have children's socks - and here they are.

Except for unique circumstances at peak times, all orders are shipped out the next business day. Holidays are not business days. Weekends are not business days. Weekend orders will be shipped on the following Monday. Shipping times vary depending on which method of shipping you select (see below). If you're looking for a last-minute gift, try our Gift Cards, emailed instantly to you after your order is placed.

Sorry - once you’ve confirmed your order, we can’t cancel or change it. So please make sure you review your order carefully before you confirm it!

Please visit our Shipping Information page right here and you'll find the answers. Read it carefully!

They sorta, kinda, in a way already are gift wrapped.

All of our Nigerian orders are shipped in a gift wrap or in an attractive carrier bag.. If you need extra gift boxes for the socks you ordered, please contact us at 08103402235, and we will be happy to make a special arrangement with you. We also sell special black gift boxes, now available here.

We can handwrite a personal gift message to the recipient, so long as it is clear. (Note that there's no pricing information in a gift package, so your secret is safe with us.)

You will know that your order went through because you will receive an Order Confirmation email from us when the credit card transaction completes.

If you didn't receive this email confirmation, check your spam folder. If it isn't there, then your order didn't process. (Or you screwed up entering your email address.)

Your tracking information will then be emailed to you upon shipment. Hang on to this email so you can track your package!

I Have A Question Not Answered In These FAQ’s.

Wow - really? We feel like we answered everything! Ok - simply call us  or send an e-mail to info@nicoleandgiovanni.com. You’ll get your answer, and you'll get it quickly. It's almost scary how quickly.