What Is Nicole and Giovanni all about?
- We are Nigeria’s No 1 Sock Merchants. We design our owncolorful and stylish products, and then sell them at unbelievable prices. Don't believe it? Read our Testimonials or browse our Media Coverage
- See our About Us page to hear our story.
Can I Really Buy Stylish, High Quality Products At These Prices?
Yes you can here. See our N&G Sock Promise to allay your fears
What Size Are Your Socks?
Our Men and Women Socks are One Size (Size 6 to 12). Our Kids Socks come labelled with their respective sizes
How do I wash my socks
Our products come labelled with their respective sock care instructions. Please see further information about our sock care instructions here
Since I Can't Feel Your Socks, Can You Tell Me If They're Thin Or Thick?
Our Socks are generally not thin. We make all of our Socks using combed cotton so that the socks are soft and comfortable yet the quality remains high.
How Often Do You Add New Designs?
We release new collections quarterly or bi annually depending on trends and seasons
I Need To Buy Several Socks Of The Same Design. Do You Have Enough In Stock?
We seem to be quite a popular website for weddings, schools and organizations who are all looking to buy a larger quantity of the same pair of socks. Do we have enough of that design to fill your order? Sometimes yes, sometimes no. To know for sure, we ask that you email us first at firstname.lastname@example.org to find out. If we don't have enough socks in stock, there are times where we'll be able to make a special order for you - just ask nicely (we aim to please!).
Whats so special about your No-Show Socks
Our No-Show socks come Non-Slip Rubber stamps at the achilles and under foot to ensure the socks stay in place all day (maybe nights too. Its up to you)
Do Your Items Ever Go On Sale?
No. Never. Why? Well, we've always abhored retailers who mark something up, and then mark it down to a "sale price". We think it’s a ripp off So we don't do that. No gimmicks. No sales. Our items are the same price all the time. They’re already a steal. Just read our testimonials if you don't believe us. We do, however, run special promotions, giveaways and collaborations from time to time but they’re aimed at our existing customers. So if you want to get in on it, buy a pair or more of our socks!
Do You Have Any Kids Socks?
Yes, we have children's socks - and here they are. Yes, we have children's socks - and here they are.
When Will My Order Ship?
Except for unique circumstances at peak times, all orders are shipped out the next business day. Holidays are not business days. Weekends are not business days. Weekend orders will be shipped on the following Monday. Shipping times vary depending on which method of shipping you select (see below). If you're looking for a last-minute gift, try our Gift Cards, emailed instantly to you after your order is placed.
Can I Change Or Cancel An Order That I Have Already Placed?
Sorry - once you’ve confirmed your order, we can’t cancel or change it. So please make sure you review your order carefully before you confirm it!
How Much Is Shipping? How Long Will My Order Take To Arrive?
Please visit our Shipping Information page right here and you'll find the answers. Read it carefully!
Can I Have My Order Gift Wrapped?
They sorta, kinda, in a way already are gift wrapped. All of our Nigerian orders are shipped in a gift wrap or in an attractive carrier bag.. If you need extra gift boxes for the socks you ordered, please contact us at 08103402235, and we will be happy to make a special arrangement with you. We also sell special black gift boxes, now available here. We can handwrite a personal gift message to the recipient, so long as it is clear. (Note that there's no pricing information in a gift package, so your secret is safe with us.)
How Will I Know That My Order Is Being Processed?
You will know that your order went through because you will receive an Order Confirmation email from us when the credit card transaction completes. If you didn't receive this email confirmation, check your spam folder. If it isn't there, then your order didn't process. (Or you screwed up entering your email address.) Your tracking information will then be emailed to you upon shipment. Hang on to this email so you can track your package! I Have A Question Not Answered In These FAQ’s. Wow - really? We feel like we answered everything! Ok - simply call us or send an e-mail to email@example.com. You’ll get your answer, and you'll get it quickly. It's almost scary how quickly.